we are having problems, namely the article statistics are not running so we cannot know how many articles were viewed and downloaded, I checked the plugin is checked, please provide a solution
OJS 3.3.0.10
PHP 7.3
we are having problems, namely the article statistics are not running so we cannot know how many articles were viewed and downloaded, I checked the plugin is checked, please provide a solution
OJS 3.3.0.10
PHP 7.3
Hi @mcahyoko
Have you tried to process manually the logs? Please, see the documentation with instructions about that:
https://docs.pkp.sfu.ca/admin-guide/en/statistics#processing-log-files
Best,
Israel
ok i will try this i will wait a few weeks if there is any change no thanks