Describe the issue or problem
Please tell us what happens and what you expected to happen.
When I try to make some changes in user profile, some changes are saved, but some of them not.
Working: for example
All “Identity” tab
All is working, but “Working languages” disappears after “Save” and the boxes remain empty.
In “Public” tab
All is working, but “ORCID iD” - info remains in the field after “Save”, but when I click other tab and than back “Public” tab, the field is empty again.
Edited users are “old users”
My version:
OJS 3.5.0.4
Hi @Jiri_Dlouhy,
Are you able to check your PHP error logs for messages there? What you’re describing suggests that something might be happening on your server that might be contributing to this. And, checking your PHP error log for relevant error messages is the best way of investigating what might be occurring.
-Roger
PKP Team
@rcgillis
First sorry for sending the question twice - just my technical inexperience.
I had checked error log and no any message connected with Profile changes.
The problem is with an installation - https://envigogika.cuni.cz which is running for many years.
I made new empty installation on the same server and there works everything fine.
Jiri
Some further research - it seems that the problem is probably in some templates as now I see that “profile edit” in Envigogika looks different from that in new installation. I do not see any difference in /lib/pkp/templates/user.
Solved - problem was probably in templates folder - probably some templates were not updated - after reinstalation of “Templates” folder + template cache all is working perfectly.
