[Solved] Task view seems "stuck" (OJS 3.1.1.2)

Software Support
1

Hello, I have no possibility to enter the task window:

16

It shows 16 new tasks but the window shows blank. I have cleared the cache, but I would not know what else to try. This is not just to me as user but to another couple of users as well. Any suggestions?
Thanks
Lucia

2

Hi @lsteele,

Could you check if there are any errors in your PHP log?

Kind Regards,
Patricia M.
Public Knowledge Project Intern

3

Hi Patricia,

where would I find this?

L.

4

Hi @lsteele,

Where you’ll find your PHP error log will depend on your server’s setup. In most shared hosts, there is a directory called logs or something similar. If your service provider has a knowledge base, they will typically describe how to find your logs there.

If you’re running your own server, logs will usually be somewhere like /var/log or /var/log/apache .

Kind Regards,
Patricia M.
Public Knowledge Project Intern

5

Thanks Patricia, we actually ave a service provider. I will contact them, as they host our platform.

Thanks for guiding me,

Lucia

Lucia Campestrin Steele

6

Hi, Patricia, this was solved. Thanks for your help!
Lucia

7

Hi, Can you please say how you fixed it?