[SOLVED] OJS3: TinyMCE doesn’t load in pages

Software Support
1

I have two installations of OJS 3.0.0-0. One works fine; but in the other, TinyMCE is MIA. On pages like Journal Settings, the long-form text entry areas like “Journal Summary” just have a big blank space.

The HTML to trigger TinyMCE all appears to be there. The TinyMCE JavaScript components are being downloaded, both according to the browser network monitor and the server logs.

Does anyone have any suggestions as to what else might be different between the two installations? I’m really at a loss.

2

Hi @crism,

Have you checked your Javascript error console? I use FireBug, or OTOH Chrome’s developer console would suffice. I suspect there’s a JS error at play.

Regards,
Alec Smecher
Public Knowledge Project Team

3

There were some other signs that the server was misconfigured; tearing down and rebuilding the VM made the problem go away. No idea what proximately caused it, but all is well now.