[SOLVED] 3.1.1.4 native xml import/export issues

I’m on version 3.1.1.4. I’ve got a mix of Articles and Issues that have been exported from other 3.1.1.4 instances. Some are importing fine and others I’m getting “the file could not be uploaded or revised” error messages.

When I had this previously with logos it’s because there were existing files of the same type in the relevant journal subfolder of Public. Once I removed those existing files the logos uploaded no problem. I’m not sure where exactly the articles/issues are supposed to end up in order to check if this is the same cause.

Thanks for any help.

Hi @loola,

Are there any errors in your error log after you do the import?

Thanks,
Amanda Stevens
Public Knowledge Project Team

Hi,

Sorry for not updating – everything is working ok now. I’m not 100% sure what the issue was it but it seemed one specific article had a problem that was preventing the whole issue being exported. By doing trial and error exports of the individual articles I was able to work around it.

Regards,

Lucy

Lucy Peck

Applications Analyst

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Digital Technology Services

Sheffield Hallam University

Howard Street

Sheffield, S1 1WB

0114 225 5555

0114 225 3652

Hi @loola,

I’m happy to hear you resolved it! Thanks for letting me know.

Best,
Amanda