Dear Community,
We are reaching out for support regarding the PKP Preservation Network (PLN) plugin for our journal. Despite enabling the plugin and accepting the Terms of Use, the system continues to show the following message on our dashboard:
“Network Status: The PKP PLN does not know about this journal yet.”
Here are our journal details:
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Journal Title: Innovation of Chemistry & Materials for Sustainability
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ISSN (Print): 3049-2548
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ISSN (Online): 3049-0146
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Publisher: Insuf Publications (OPC) Pvt. Ltd.
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Journal URL: https://insuf.org/journal/icms
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OJS Version: 3.4.0.4
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Country: India
We would greatly appreciate any guidance or assistance in resolving this issue so that our content can be preserved via the PKP PLN.
Thank you in advance for your support.
Best regards,
Gargi (The Insuf Publications Team)
Hi @gargiagarwala,
How long ago did you enable/configure the plugin? Sometimes it can take a little bit of time for the PKP PN to pick up the journal. We also offer some troubleshooting tips here: https://docs.pkp.sfu.ca/pkp-pn/en/#troubleshooting
-Roger
PKP Team
Thank you very much!
We recently installed the plugin. We will follow your advice if we find a sollution.
Regards.
No change yet. Would you please recheck if possible?
Hi, @gargiagarwala,
I’m afraid it doesn’t appear to be showing up on the PKP|PN list as of yet. @jonasraoni - might you be able to assist?
-Roger
PKP Team
Hi @jonasraoni !
I need your help to resolve the issue. Your support would be greatly appreciated.
Regards,
Gargi (The Insuf Publications Team)
I also facing the same status for my journal, Exon (3048-7706). I activated on friday (15/8/25)
Status on 18th August 2925
Hi @gargiagarwala/@exonjournal,
There’s an issue on our server, which will require an upgrade, so that’s probably the reason why your journal wasn’t accepted yet, I’ve included both manually, so it should start working tomorrow.
Best,
Jonas Raoni
1 Like
Thank you very much @jonasraoni for your kind response.
Hi @jonasraoni ! Greetings of the day.
The status is showing “In Progress”.
Dear @jonasraoni,
It looks error. Would you please recheck it?
Hi!
The server failed to download these issues. It will retry again, but perhaps it will fail, if there’s no progress in the next days, I can inspect manually 
Best,
Jonas Raoni
Thank you very much @jonasraoni. Please do your best.
Regards,
Gargi
Great! So you just need to wait, it can take some days for the deposit to move to the completed state.
Best,
Jonas Raoni
@jonasraoni Thank you very much. It looks working.
Regards,
Gargi
