Sending email is not working on ojs-2.4.6

im using ojs-2.4.6 . when i click on ‘send’ it redirects to:

DB Error: MySQL server has gone away

plz help

Hi @sanjh,

This is a problem with your MySQL server; I’d suggest checking your server’s error logs to see if more information appears there. Alternately, you may have to extend your MySQL timeouts to permit longer queries/sessions.

Alec Smecher
Public Knowledge Project Team

OK. apart from mysql server problem, are there any changes to be done in for sending the mail,? I mean in terms of SMTP server settings.

Hi @sanjh,

there is a section Email Settings in the see the documentation on how to enable SMTP. The docs are for 2.3.3 but still valid for 2.4.x

Hope this helps

Claudia Jürgen