Scheduled Task Logs Not Processing

Software Support
1

Describe the issue or problem

Usage statistics file loader error.

Steps I took leading up to the issue
For example:

  1. Go to ‘…’
  2. Click on ‘…’
  3. Scroll down to ‘…’
  4. See error

What application are you using?
For example, OJS 3.3.0-13
Journal Link: https://scholarsjournal.net/index.php/ijier
Additional information
Error log:
[2022-11-06 14:01:27] [Notice] Task process started.
[2022-11-06 14:01:41] [Error] Cannot load record: submission file is not associated with a representation object.
[2022-11-06 14:01:41] [Notice] Task process stopped.

2

it seems after we published XML galley. The usageEventLogs is not processing. The logs are in the reject folder.