Dear all,
if a reviewer completes a review, the automatic Email to the Editor (Review complete) is not always sent; sometimes it is sent, sometimes not.
Do you have an idea why?
Best regards!
Dear all,
if a reviewer completes a review, the automatic Email to the Editor (Review complete) is not always sent; sometimes it is sent, sometimes not.
Do you have an idea why?
Best regards!
Hi @kopi,
What software are you using, and what version?
Regards,
Alec Smecher
Public Knowledge Project Team
Hi Alec,
we use OJS 2.4.7.1
Regards, kopi
Hi @kopi,
Can you check if the reviewer has rememberd not just to record a recommendation, but also to mark the review complete? The email is sent when the review is marked complete.
Regards,
Alec Smecher
Public Knowledge Project Team