Review access one click ACCES_KEY empty OJS 2.X

I was enable one-click reviewer access and the link become like this

The review itself is due 2021-03-09.

Submission URL: https://jurnal.ugm.ac.id/jpki/reviewer/submission/34785?key=ACCESS_KEY

the problem is no ACCESS_KEY on the link, and link redirect to login page. Anyone can explain this problem. Thanks.

Server Information
OJS Version 2.4.8.1
OS platform Linux
PHP version 5.3.3
Apache version Apache/2.2.15 (CentOS)
Database driver mysql
Database server version 5.1.73

Hi @andrewdion04,

This might be tied to this issue here: OJS 2.4.x: Article Review by Access Key does not log the acting user · Issue #2548 · pkp/pkp-lib · GitHub - for which there is not a resolution, and OJS 2.4.8 is not being actively updated - so you may want to consider updating to a more recent OJS version?

-Roger
PKP team

Hi @andrewdion04,

Are you looking at the URL in the window where the email is being composed? The access key is intentionally left out when the editor composes the email, and only added when the email is sent. That way the Editor/Section Editor can’t get access to the access key and impersonate the reviewer.

Regards,
Alec Smecher
Public Knowledge Project Team