Hi,
In the prepared e-Mail templates, there are some questionable templates in OJS3 as follows
The “enable” button is checked but shaded grey. How can we remove these e-Mails?
Also, the e-mail template “Publish Notify” is “enabled” but the button is shaded grey. How can we change this to disable?
Looking for any assistance.
Thank you,
Julie
Hi @julie,
Emails that are only sent manually usually can’t be disabled via the Prepared Emails interface because they’re only sent by choice; disabling them would be pointless. The gift emails in particular aren’t attached to anything because OJS 3.x doesn’t include payment support until OJS 3.1.
Regards,
Alec Smecher
Public Knowledge Project Team
Hi Mr. Alec,
Thank you your response.
Our current is version: 3.0.2.0
In the “prepared e-Mails” under the “Workflow” settings, we have the
following e-Mails that seem that they do not belong to OJS for e.g.,
The enable box is checked and shaded grey.
How can we remove the above e-Mails?
The Publish Issue e-Mail is enabled but shaded grey. The option to uncheck
this box is it available?
We look forward to any assistance.
Kind regards,
Julie
Hi @julie,
Those are legitimate OJS emails, but aren’t currently attached to the workflow until the payment tools are implemented in OJS 3.1. There is no need to delete or disable them – they are not currently active.
Regards,
Alec Smecher
Public Knowledge Project Team