Describe the issue or problem
When sending a .zip file, the system displayed the message “You must provide a file stage.”. Besides the Portuguese translation not being displayed, the publisher (and I) are in doubt as to what the error is.
Steps I took leading up to the issue
Submissions > send files.
What application are you using?
OMP 126.96.36.199 (November 4, 2022 - 11:53 AM)
Have you checked your server error log file and your log console browser? It may have further info on this issue you’ve reported.
Also, are you uploading a zip file to a submission as a article file?
Good idea to check the logs, I confess I didn’t think of that. I will ask my infrastructure team to take a look.
The zip is for uploading images. There are books with a high number of images and it gets very complicated to upload them one by one, so the publisher is doing tests by sending a .zip package. Isn’t this a good practice?
If your server allows you to upload zip file format and this file size is below the memory/upload limits, it wouldn’t be an issue.
Have you tried to upload a single file image or a TAR.gz file with those images? Just in case.