Problems in OJS

Hello everyone,

I have several problems with the OJS I am using PHP 7.1.14.

The first problem is that the articles that were in submissions have disappeared. The system recognizes them, but does not show them.


Here what the console says:


The second problem: When I try to send an article, the status bar reaches 100% but does not finish uploading the file. It stays as follows:


Here what the console says about that:


I would greatly appreciate the help, I am desperate with this for a few days.

Thank you.

Hi @jmbarroso

Have you updated your OJS successfully? Have you cleared you cache folder after upgrading?

Israel Cefrin
Public Knowledge Project Team

Hi @israel.cefrin,

I updated from for, but it was not done correctly and generated many problems (specifically the api.submission.unknown.error). For that reason I returned to the version with which I had made the backup.

I cleaned the cache, but still with the same problem.

Thank you very much for the support!

Hi @jmbarroso

Have you checked your server error log?
It most likely may shows you what happens on server when you attempt load such pages/sections.

Israel Cefrin
Public Knowledge Project Team

In error.log i have nothing. It´s possible??

Thank you very much @israel.cefrin

Hello @israel.cefrin

I do not know how, but I have solved it! I think the key to the solution was in cloudflare. I think it was blocking the cache or something like that. I deactivated cloudflare, cleaned the cache and reappeared the submissions.

Thank you very much.

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