Problem with Missing Files in Download of OJS Package

Description of issue or problem I’m having:
I have installed all of the OJS 3 files to my server and now I am trying to run the configuration of the server on my browser but I get this message: “require(./lib/pkp/includes/bootstrap.inc.php)”

Steps I took leading up to the issue:

Initially I used the web download for the OJS 3 package and now I’ve learned the web download does not have the includes content and that I should use the git download. (side question, why does the web download not come with all needed files?)

What I tried to resolve the issue:

I have since used the git download but when I download OJS 3 from git (GitHub - pkp/ojs: Open Journal Systems) as a zip, the actual zip files does not contain the includes content, infact it is missing almost everything, What is happening? Why does the download from git not come with all the needed files?

In summary, all I want is a guaranteed full download of the entire OJS package as needed in order to run the OJS program. I’m not looking for partial downloads I need everything that is needed. Please direct me to the trick to accomplish this task.

Application Version - e.g., OJS 3.1.2:

Additional information, such as screenshots and error log messages if applicable:

I download OJS files from here: https://pkp.sfu.ca/ojs/ojs_download/
I have done dozens of installations. I didn’t have any problems. You may have had problems downloading or unzipping files.
Could you give some information about the server or hosting you are trying to setup?

Hi AndrewS,

Can you please detail the step by step of your installation? Because, when you MV or CP OJS files, hidden files may (probably will) be left behind, causing issues to your install.

Best regards,

Josh Noronha (he/his)
Systems Specialist
PKP|PS Support Team

Subscribe to the PS Bulletin for quarterly updates on
PKP software, support, and community events