My domain, www.kjponline.com , currently uses OJS 22.214.171.124. I tried to upgrade the site to 126.96.36.199 by manually uploading the new version to the server (i.e., following the “1. Full Package” option in your upgrade instructions page). However, when I try to upgrade the database, after switching the installation “off” in the configuration file as recommended, I get an internal server error. I contacted my host about the issue, and especially asked for the entries from the server error log as has been suggested in this forum before. This is what they gave me:
After switching the installation off, I visited the home page and clicked on the upgrade link. Only then did I get the internal server error. The home page opened without any issues.
I shall request my host to increase the PHP and Apache time outs. I am on a shared server, and am not sure how much they will be ready to increase. Would you suggest any specific values to which I should request them to increase these values?
I don’t personally have a suggestion for the timeout value. Generally, the time required for the upgrade will depend on how large your database is and how much processor power has been allocated to your machine.