Good Afternoon,
The problem is the next; in some articles (in this example the second and fifth article ) no open the file pdf but routed to index, however only when I am connected to the user "manager " i can to open the article (with the user “administrator” i don´t can open the article).
The URL: http://www.icesi.edu.co/revistas/index.php/sistemas_telematica/issue/view/221
In the start more articles were damaged, but were corrected by loading them again , but now these articles are still damaged.
if they have a possible solution would greatly appreciate.
As an Editor, compare the article status of of a working article to a non-working one. I suspect you will find that non-working articles are not recognized as “Published”.
If so, you may be able to correct this by re-recording the status in the article’s Editing → Scheduling section; or, this may require manual database intervention.
See this previous discussion in the old forum:
https://pkp.sfu.ca/support/forum/viewtopic.php?f=2&t=13717
Thank you very Much, it’s correct. I corrected the problem with a manual database intervention and i changed the “status” of the article.
fixed Problem =D.