Portico deposit fail

Hi, we use the Portico Plugin to deposit issues with Portico from our installation (V. 3.3.0.22) and we had no problems with several recent and old issues on the same day. However, one single issue failed to deposit returning the following error message:

Fatal error: Allowed memory size of 201326592 bytes exhausted (tried to allocate 32049945 bytes) in /var/www/vhosts/journals.aboutscience.eu/plugins/importexport/portico/PorticoExportPlugin.inc.php on line 207

The same error is returned when downloading the issue, therefore I cannot find out what the problem on line 207 may be…

Any suggestions, please?
Lucia

Hi @lsteele,

You’ve hit a memory limit as configured in your php.ini configuration file; it looks like the limit is currently around 200 megabytes, which is enough for most things, but is clearly too small for the .zip file you’re trying to build for the Portico deposit.

Regards,
Alec Smecher
Public Knowledge Project Team

Thanks Alec, we are looking into it with Rino… I hope all is well with you :slightly_smiling_face: