Plugin menu does not open and it is dead

Software Support
1

Describe the issue or problem
Hi Everybody,

I have an issue in OJS 3.1.1.4 in which suddenly, the “Plugin” Menu in the “Website Setting” menu does not open; even the spinning wheel does not appear.

Any help?

Screenshot-plugin
Screenshot-plugin1375×610 11.5 KB

What application are you using?
For example, OJS 3..1.1.4

Additional information

2

Hi @rmosavi,

The version of OJS that you’re using is no longer supported by PKP. OJS 3.1 is very out-of-date. I highly recommend that you upgrade to a newer version of OJS as soon as possible. , as it is possible that your issue will be resolved by upgrading. However, other community members may wish to offer assistance.

Upgrading instructions are available in the PKP Administrator’s Guide and as part of our [Upgrade Guide] (https://docs.pkp.sfu.ca/dev/upgrade-guide/).

Information about the latest version of OJS can be found on the PKP Website

-Roger
PKP Team

5

Hey, the problem is probably caused by one of your plugins. Did you recently install a new plugin?

It may be because you are using the wrong version of one or more plugins for your OJS installation. Could you provide the specific “Fatal error” message from the error_log? It could help identify which plugin is causing the error.

If you upgrade your system, don’t forget to update all your plugins as well.