I am trying to use PKP PN archiving for my institutional journal through the plugin. PKP PN plugin shows Network Status: The PKP PLN can accept deposits from this journal. But no status has been shown for multiple days, and no backup is happening. What can I do?
OJS Version 3.3.0.17
As some first steps, you can try some of the troubleshooting options listed here:
https://docs.pkp.sfu.ca/pkp-pn/en/#troubleshooting
If none of these work for you, can you report back and let us know your Journal name and/or ISSN and we can look into this further?
-Roger
PKP Team
Hello @rcgillis and Greetings of the day!
I have looked into the troubleshooting page you had so kindly provided, but I can’t seem to fix the issue. The journal is Lex ad Coelum.
This is what shows up in the plugin. Here’s some other information about the Journal:
I am grateful for any help you can provide.
Thanks for checking that. The “Loading” option with the spinning wheel suggests that there might be something occurring on your site - are you (or your system administrator) able to check your PHP error logs? That might provide some more clues on what is occurring here. I’m also flagging my colleague @jonasraoni who might be able to provide further assistance.
-Roger
PKP Team
Hello. Thank you for your replies. I have contacted the site administrator, and they have said that when the operation looks for fetch-grid, the Error 404 not found comes up. Other than that, everything seems to be fine?
I don’t specifically know what that means, though, being a novice to this. Let me know if I should share any other info from the journal or the unique identifier.
Sincerely,
Nirbindu
Hello. @rcgillis @jonasraoni I am sorry for the consecutive messages. Any updates or assistance on the matter would be really helpful.
Sincerely,
Nirbindu
