PKP PN deposits stuck in “In Progress” state for several days (OJS 3.4.0.7)

Software Support
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1

Hello,

I am the system administrator of the library at the Medical University of Lublin.

I have enabled the PKP Preservation Network plugin for four journals. For the past few days (at least since 2026-05-26), all issues have remained stuck with the status “In Progress”. The “Latest update” field shows 2026-06-02 (today), around 13:15–13:20.

I have already verified the following:

  • The cron job runScheduledTasks.php is running correctly.

  • Outbound connections to the PKP PN server are allowed and visible in the firewall logs.

  • The Depositor task completes without fatal errors (“Task process stopped” appears in the logs).

Examples of deposits stuck in “In Progress”:

  • 201500EF-0CCE-4C23-B401-4BF8F5F49DB6

  • 7AFF3FD5-432A-44F8-BEC2-E8CA4C46B701

  • C4DF7852-AD5D-46BE-8D89-C41D35B27946

  • BB0275A6-FC15-4348-B589-81D9617C686F

Here is an excerpt from today’s depositor log (/ojs-files/scheduledTaskLogs/Depositor-6a1ebb712b938-20260602.log):

[2026-06-02 13:16:13] [Notice] Trying package deposit 119 (Issue: 249) (Local Status: [New], Processing Status: [Unknown], Lockss Status: [Unknown])
[2026-06-02 13:16:16] [Notice] Packaging for deposit 119 succeeded
[2026-06-02 13:16:16] [Notice] Processing deposit status updates.
[2026-06-02 13:16:16] [Notice] Trying status update for 52 (Issue: 5) (Local Status: [Transferred], Processing Status: [Sent to LOCKSS], Lockss Status: [Received])
[2026-06-02 13:16:17] [Notice] Processing status got for 52 → (deposited)
[2026-06-02 13:16:17] [Notice] Trying status update for 53 (Issue: 6) (Local Status: [Transferred], Processing Status: [Sent to LOCKSS], Lockss Status: [Received])
[2026-06-02 13:16:17] [Notice] Processing status got for 53 → (deposited)
[2026-06-02 13:16:17] [Notice] Trying status update for 54 (Issue: 7) (Local Status: [Transferred], Processing Status: [Unknown], Lockss Status: [Unknown])
[2026-06-02 13:16:18] [Notice] Processing status got for 54 → (depositedByJournal)

Could you please check on your side what the current status of these deposits is?
Alternatively, could you advise what else I should check in my OJS installation? I am using OJS version 3.4.0.7, and the site is https://czasopisma.umlub.pl.

I would be very grateful for any help or suggestions.
Thank you in advance!

Best regards,
Bartłomiej Lis
Main Library, Medical University of Lublin

2

Update: About half of the deposits started showing as ‘completed’.

4

Hi!

Do you still have any issue?

Best,
Jonas Raoni

5

Hi Jonas, I heard back from the poster that the issue persists. Any help and guidance would be helpful. Thank you!

6

Thanks! I did some inspection/maintenance on the server, and I just found minor problems. We’ve just got a large backlog of pending deposits, but it’s getting better, eventually his issues will be marked as preserved.

I just can say that once the deposit has been received by us, things should eventually be okay.

So for now, I’ll close this topic.

Best,
Jonas Raoni