Password Reset Email Issue

[Jaza]

Hi there,

Please help me out with this issue ‘the users are not getting automated password resest email from OJS’.

Please guide the steps

[rcgillis]

Hi @Jaza,

Can you please indicate your OJS version (e.g. 3.3.0-13)? Please include this in your posts as it assists with troubleshooting. Also, you may want to have a look at existing posts on this topic, as it has been discussed many times: https://forum.pkp.sfu.ca/search?q=password%20reset

-Roger
PKP Team