ORCID id cannot display in the article detail page

Author has already linked his ojs account with ORCID id by editing the profile. But at the contributor page/article detail page, ORCID id doesn’ display.

Since the author cannot receive the email requesting the ORCID id authentication, the only way to link the ORCID id is to ask author to edit the profile.

Author has successful added the ORCID id on ojs, but the system still ask for an authentication process. How can we fix this?

We are using OJS 3.3.0.10 and ORCID plugin.
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Thank you in advance for your attention and comments.