OJS3.5 Thrown error 500 after installation

Describe the issue or problem
I’m installing OJS3.5 and it’s not from upgrade. It’s fresh install. I have contact hosting and they already try with custom resource like IO/CPU/RAM and installation still thrown same error.

What application are you using?
OJS3.5, using php 8.2

Additional information
The error as below.

[17-Oct-2025 19:24:49 Asia/Kuala_Lumpur] PHP Fatal error: Uncaught Error: Call to a member function getVersionString() on null in /home/username/public_html/ojs/lib/pkp/classes/core/PKPApplication.php:248
Stack trace:
#0 /home/username/public_html/ojs/classes/core/Application.php(47): PKP\core\PKPApplication->__construct()
#1 /home/username/public_html/ojs/lib/pkp/includes/bootstrap.php(37): APP\core\Application->__construct()
#2 /home/username/public_html/ojs/index.php(18): require_once(‘/home/jdmgorg/p…’)
#3 {main}
thrown in /home/username/public_html/ojs/lib/pkp/classes/core/PKPApplication.php on line 248

Hi @zabidin2,

Can you describe the steps you took to install the software?

Regards,
Alec Smecher
Public Knowledge Project Team

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