OJS3.4: Can't send email in Submission stage

Software Support
1

Hi everyone,

I’m working on an instance where I have installed OJS 3.4.0.8. When I’m in the Submission stage of the workflow and I try to send a Notify to an author or an editor, I get the same error message documented on the page:

In the other stages the panel to send the email opens, only in the submission stage it doesn’t.

I’m using OJS 3.4.0-8.

Thanks
Alfredo

Timestamp: Fri Feb 14 07:59:19.600611 2025
Process ID: 649652
Client IP: 79.26.45.125:35276
Error: PHP Fatal error: Uncaught TypeError: PKP\mail\Mailer::compileParams(): Argument #1 ($view) must be of type string, null given, called in /mypath/lib/pkp/lib/vendor/laravel/framework/src/Illuminate/Mail/MailManager.php on line 554 and defined in /mypath/lib/pkp/classes/mail/Mailer.php:93

Stack Trace:
#0 /mypath/lib/pkp/lib/vendor/laravel/framework/src/Illuminate/Mail/MailManager.php(554): PKP\mail\Mailer->compileParams()
#1 /mypath/lib/pkp/lib/vendor/laravel/framework/src/Illuminate/Support/Facades/Facade.php(338): Illuminate\Mail\MailManager->__call()
#2 /mypath/lib/pkp/controllers/grid/users/stageParticipant/form/PKPStageParticipantNotifyForm.php(111): Illuminate\Support\Facades\Facade::__callStatic()
#3 /mypath/lib/pkp/controllers/grid/users/stageParticipant/StageParticipantGridHandler.php(527): PKP\controllers\grid\users\stageParticipant\form\PKPStageParticipantNotifyForm->fetch()
#4 [internal function]: PKP\controllers\grid\users\stageParticipant\StageParticipantGridHandler->viewNotify()
#5 /mypath/lib/pkp/classes/core/PKPRouter.php(334): call_user_func()
#6 /mypath/lib/pkp/classes/core/PKPComponentRouter.php(291): PKP\core\PKPRouter->_authorizeInitializeAndCallRequest()
#7 /mypath/lib/pkp/classes/core/Dispatcher.php(165): PKP\core\PKPComponentRouter->route()
#8 /mypath/lib/pkp/classes/core/PKPApplication.php(395): PKP\core\Dispatcher->dispatch()
#9 /mypath/index.php(21): PKP\core\PKPApplication->execute()
#10 {main}

Thrown in /mypath/lib/pkp/classes/mail/Mailer.php on line 93
2

UPDATE:
I have the same error in two other cases in the Submission step:

  1. Add a Discussion
Adding discussion:
PHP Fatal error: Uncaught TypeError: PKP\mail\Mailer::compileParams(): Argument #1 ($view) must be of type string, null given, called in /mypath/lib/pkp/lib/vendor/laravel/framework/src/Illuminate/Mail/MailManager.php on line 554 and defined in /mypath/lib/pkp/classes/mail/Mailer.php:93

Stack trace:
#0 /mypath/lib/pkp/lib/vendor/laravel/framework/src/Illuminate/Mail/MailManager.php(554): PKP\mail\Mailer->compileParams()
#1 /mypath/lib/pkp/lib/vendor/laravel/framework/src/Illuminate/Support/Facades/Facade.php(338): Illuminate\Mail\MailManager->__call()
#2 /mypath/lib/pkp/controllers/grid/queries/form/QueryForm.php(279): Illuminate\Support\Facades\Facade::__callStatic()
#3 /mypath/lib/pkp/controllers/grid/queries/QueriesGridHandler.php(362): PKP\controllers\grid\queries\form\QueryForm->fetch()
#4 [internal function]: PKP\controllers\grid\queries\QueriesGridHandler->addQuery()
#5 /mypath/lib/pkp/classes/core/PKPRouter.php(334): call_user_func()
#6 /mypath/lib/pkp/classes/core/PKPComponentRouter.php(291): PKP\core\PKPRouter->_authorizeInitializeAndCallRequest()
#7 /mypath/lib/pkp/classes/core/Dispatcher.php(165): PKP\core\PKPComponentRouter->route()
#8 /mypath/lib/pkp/classes/core/PKPApplication.php(395): PKP\core\Dispatcher->dispatch()
#9 /mypath/index.php(21): PKP\core\PKPApplication->execute()
#10 {main}

thrown in /mypath/lib/pkp/classes/mail/Mailer.php on line 93, referer: https://www.mysite.org/index.php/journal/authorDashboard/submission/1234
  1. Assign an editor
PHP Fatal error: Uncaught TypeError: PKP\mail\Mailer::compileParams(): Argument #1 ($view) must be of type string, null given, called in /mypath/lib/pkp/lib/vendor/laravel/framework/src/Illuminate/Mail/MailManager.php on line 554 and defined in /mypath/lib/pkp/classes/mail/Mailer.php:93

Stack trace:
#0 /mypath/lib/pkp/lib/vendor/laravel/framework/src/Illuminate/Mail/MailManager.php(554): PKP\mail\Mailer->compileParams()
#1 /mypath/lib/pkp/lib/vendor/laravel/framework/src/Illuminate/Support/Facades/Facade.php(338): Illuminate\Mail\MailManager->__call()
#2 /mypath/lib/pkp/controllers/grid/users/stageParticipant/form/PKPStageParticipantNotifyForm.php(111): Illuminate\Support\Facades\Facade::__callStatic()
#3 /mypath/lib/pkp/controllers/grid/users/stageParticipant/form/AddParticipantForm.php(220): PKP\controllers\grid\users\stageParticipant\form\PKPStageParticipantNotifyForm->fetch()
#4 /mypath/lib/pkp/controllers/grid/users/stageParticipant/StageParticipantGridHandler.php(324): PKP\controllers\grid\users\stageParticipant\form\AddParticipantForm->fetch()
#5 [internal function]: PKP\controllers\grid\users\stageParticipant\StageParticipantGridHandler->addParticipant()
#6 /mypath/lib/pkp/classes/core/PKPRouter.php(334): call_user_func()
#7 /mypath/lib/pkp/classes/core/PKPComponentRouter.php(291): PKP\core\PKPRouter->_authorizeInitializeAndCallRequest()
#8 /mypath/lib/pkp/classes/core/Dispatcher.php(165): PKP\core\PKPComponentRouter->route()
#9 /mypath/lib/pkp/classes/core/PKPApplication.php(395): PKP\core\Dispatcher->dispatch()
#10 /mypath/index.php(21): PKP\core\PKPApplication->execute()
#11 {main}

thrown in /mypath/lib/pkp/classes/mail/Mailer.php on line 93, referer: https://www.myurl.org/index.php/journal/workflow/index/1234/1
3

My OJS 3.4.0.8 doesn’t seem to be sending emails to reviewers or in announcements.
Any help?