OJS won't allow any users to submit new manuscripts

My site administrator has recently updated to OJS but no user, regardless of role can submit a new manuscript. image

We have tried changing the permissions on different roles. I have the journal manager permissions and should be able too but I still cannot.
I even tried creating a new role that has access to submit a new manuscript but still was unsuccessful as the same error message as above appeared.

Would appreciate any help.


Hi @Matt_Rivera_ISU_DAT,

Hmm, this is a curious problem. Are there any errors showing in your error log?

Amanda Stevens
Public Knowledge Project Team