Describe the issue or problem
For some articles in OJS-3.4.0.5, uploaded images have been logged, but can’t be found anywhere (not via OJS, not in the article’s subfolder in the OJS files folder on the server).
Steps I took leading up to the issue
For example:
- Go to an article
- Click on ‘Activity Log’
- See how an image upload has been logged (without download link, though)
- See how no image can be found under “Submission files”, nor in the article’s subfolder in the ojs files folder on the server.
What application are you using?
For example, OJS 3.4.0.5
Additional information
It’s not a server problem, it seems: for other articles in the same journal, uploaded images are visible.
The only trace for these unfindable images is in the activity log:
Wondering if this could be a trace of an unsuccessful / incomplete upload attempt, where it could have gone wrong, and how it can be remedied. I’m suspecting perhaps the “Article Component” selection might be a factor here (successfully uploaded images for other articles were apparently filed as “Other”). Could that be a factor?
Any thoughts much appreciated!
Best,
Ron