Dear software support specialist
I have installed OJS 220.127.116.11 and it is creating problems. After configuration and taking articles, it has become unstable. Following are some of the persistent issues I am facing nowadays:
- It is not registering new submission.
- Occasionally, it is not allowing log in even the user name and password is correct.
- Having admin rights, it is not allowing any change in configuration.
- When we click on the register tab, it goes on blank page showing Http error 500
- Is there any possibility to backup data and configuration and then reinstall the software.
Please answer these problems and suggest to me whether I have done something wrong or there is some other issue. I have error log file for the reference if needed.