OJS. IIS7. Mail not sending

Software Support
1

Hello, sorry my English, I’m from Russia, and English is not my native language.
I have problems with my OJS version 2.4.7, the application is not sending e-mails for the users (but it does not produce errors).
The software is installed at IIS7, MySQL 5.1.53-community, PHP Version 5.4.1.
The config.inc.php of OJS (these items have been changed):

; The canonical URL to the OJS installation (excluding the trailing slash)
base_url = "http://newvestnik.bukep.ru"

;;;;;;;;;;;;;;;;;;
; Email Settings ;
;;;;;;;;;;;;;;;;;;

[email]

; Use SMTP for sending mail instead of mail()
smtp = On

; SMTP server settings
smtp_server = "ssl://smtp.gmail.com"
smtp_port = 465

; Enable SMTP authentication
; Supported mechanisms: PLAIN, LOGIN, CRAM-MD5, and DIGEST-MD5
smtp_auth = PLAIN
smtp_username = "mailvestnik@gmail.com"
smtp_password = "examplePass"

; Allow envelope sender to be specified
; (may not be possible with some server configurations)
allow_envelope_sender = Off

; Default envelope sender to use if none is specified elsewhere
; default_envelope_sender = my_address@my_host.com
default_envelope_sender = "my_address@my_host.com"

; Force the default envelope sender (if present)
; This is useful if setting up a site-wide noreply address
; The reply-to field will be set with the reply-to or from address.
; force_default_envelope_sender = Off

; Enable attachments in the various "Send Email" pages.
; (Disabling here will not disable attachments on features that
; require them, e.g. attachment-based reviews)
enable_attachments = On


;;;;;;;;;;;;;;;;;;
; Proxy Settings ;
;;;;;;;;;;;;;;;;;;

[proxy]

; Note that allow_url_fopen must be set to Off before these proxy settings
; will take effect.

; The HTTP proxy configuration to use
http_host = exampleHost
http_port = examplePort
proxy_username = exampleUser
proxy_password = examplePass

Thanks!

2

Is your Journal’s principal contact also mailvestnik@gmail.com ? If not, your messages may be blocked by SPF. This could especially be the case if your default_envelope_sender is enabled as “my_address@my_host.com”. Hopefully this value is not used because you have specified allow_envelope_sender = Off, but I would set it to an address that gmail recognizes, just in case.

3

Hello!
I changed the email on this page

This email is the Journal’s principal contact? If not, where to change Journal’s principal contact?
I changed the item in config.inc.php.

; Enable SMTP authentication
; Supported mechanisms: PLAIN, LOGIN, CRAM-MD5, and DIGEST-MD5
smtp_auth = PLAIN
smtp_username = "mailvestnik@gmail.com"
smtp_password = "pass"

; Allow envelope sender to be specified
; (may not be possible with some server configurations)
; allow_envelope_sender = On
allow_envelope_sender = Off

; Default envelope sender to use if none is specified elsewhere
; default_envelope_sender = my_address@my_host.com
default_envelope_sender = "mailvestnik@gmail.com"

I am trying to send mail from this page

but the mail is not sent. No errors.
Thanks!

4

Hi @cratte,

Have a look at this wiki page for information on configuring gmail with OJS:
http://pkp.sfu.ca/wiki/index.php?title=Using_gmail_SMTP

Regards,
Alec Smecher
Public Knowledge Project Team

5

Hello. If I’m not mistaken, my settings are the same as here http://pkp.sfu.ca/wiki/index.php?title=Using_gmail_SMTP, but the mail is not delivered.

;;;;;;;;;;;;;;;;;;
; Email Settings ;
;;;;;;;;;;;;;;;;;;

[email]

; Use SMTP for sending mail instead of mail()
smtp = On

; SMTP server settings
smtp_server = "ssl://smtp.gmail.com"
smtp_port = 465

; Enable SMTP authentication
; Supported mechanisms: PLAIN, LOGIN, CRAM-MD5, and DIGEST-MD5
smtp_auth = PLAIN
smtp_username = "mailvestnik@gmail.com"
smtp_password = "examplePass"

Thanks!

6

Hi @cratte,

You’re right, I think I misread your earlier post.

I wonder if your system supports the ssl stream wrapper. Have a look at this thread:

Regards,
Alec Smecher
Public Knowledge Project Team