[OJS] "Forgot password" is not delivering any email for reset password

Hello All,

I am trying to open the admin panel of my ojs website (3.3.07), but it is showing “Invalid user name and password”. Forget password is also not working. It is not delivering any email, when I am using the forget password for reset. Kindly suggest me the issue.

Hi @Dr_Amarjeet_Singh,

As a starting point, you may wish to have a look at some posts that explore this issue: Not receiving reset password email - #29 by shahidasghar90

You may also want to have a look at troubleshooting your email configuration as well: https://docs.pkp.sfu.ca/admin-guide/en/email#troubleshooting-email-problems

PKP Team

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