[OJS] Crossref plugin Submission was not successful!

Hi:

We had some successful deposit before and this error message suddenly appears:

Notification
Submission was not successful! The DOI registration server returned an error: ‘1 - HTTP/1.1 400 Bad Request
Content-Type: application/json Vary: Accept Access-Control-Allow-Origin: * Access-Control-Allow-Headers: X-Requested-With Content-Length: 270 Server: http-kit Date: Fri, 02 Dec 2016 00:13:28 GMT X-Rate-Limit-Limit: 50 X-Rate-Limit-Interval: 1s Connection: close [:status :failed][:message-type :entity-parsing-failure][:message {:exception “com.mongodb.MongoException$DuplicateKey: insertDocument :: caused by :: 11000 E11000 duplicate key error index: crossref.deposits.$id dup key: { : ObjectId(‘5840bca82d0e76564955a4eb’) }”}]’.

Anyone know what the error means?

Thanks

Evo

Hi @mapress888,

See e.g. this post.

Regards,
Alec Smecher
Public Knowledge Project Team

Hi Alec:

So this might be an issue with Crossref?

There is nothing we can do about it?

Regards

Evo

Hi @mapress888,

I would suggest contacting Crossref to see if they have any information about the error message; it’s coming from their service.

Regards,
Alec Smecher
Public Knowledge Project Team

Thank you Alec!

Evo

There seems to be something with Crossref deposit API/system and they are working on it. Till it is solved, please export XML from OJS and manual upload it on the Crossref portal. We will let you know once the issue is solve.
Thanks!

1 Like

The Crossref deposit API issue is solved i.e. the “Register” button should work as earlier…