I am using OJS 2.4.7-1 and I want to handle bounced emails.
I have enabled allow_envelope_sender, and set a Bounce Address in the OJS setup. It was suggested in my journal that bounced emails should go to editor@ourjournal.foo. Sending bounced emails to my own email address works, but if they are sent to editor@ourjournal.foo nothing seems to happen (no new notification or anything). Where do emails go to when sent to editor@ourjournal.foo?
(I am fairly new to OJS.)
The only way to know for sure what happens when an email is sent but never received is to track down your server’s email sending logs. Not all ISPs make these available, however. I suspect the problem is due to SPF (Sender Policy Framework) rules, which many mail servers now implement. These basically force servers to ask the question, “is mail from X source trusted as coming from Y email address?”
Regards,
Alec Smecher
Public Knowledge Project Team