OJS 3, notifying authors their revised submission has been received

Feature Requests
1

Hi, I have been working along the editorial process (OJS 3) and have a observation from the author’s perspective. When the author is required to provide a revised copy (after peer review) they will receive an email and notification which is great.

Once the author has uploaded the revised document under ‘revisions - upload review file - confirm’ and have clicked ‘complete’ the new revised file appears in the box but then the author is ‘left hanging’ - there’s no save/complete/ inform editor button or notification sent to finish off the session and from my observations the author/user is left wondering what to do next/ did it work? It’s likely (from my experience) that they’ll then try to contact the editor out of OJS to find out if it worked.

I was wondering if it was possible to include a notification to confirm to the author that their submission was received after submitting the revised file? I know the upload submission box tells them so (but users seem to want final confirmation it worked - if that makes sense?)

Thanks

2 Likes
2

Great suggestion – thanks! I’ve filed an issue here.

3

Does anybody know what the current status of this suggestion is? We are really struggling with this issue because we’re getting a lot of emails from authors who are unsure if their revisions had been correctly uploaded. We’re using OJS 3.1.1.1 and will be upgrading to 3.1.2 and 3.2 next year.

4

No progress yet, @henry.robbert, but we know this is a problem for our editors. We have an issue filed to address this at Improve UX for uploading revisions · Issue #4976 · pkp/pkp-lib · GitHub.

5

I am following on on this feature request. Any progress?
The REVISED_VERSION_NOTIFY email template should CC the authors. I get many emails a day from authors wanting confirmation that their article was uploaded successfully. An option to CC the authors of a successful upload would solve this problem.