OJS 3 Adding role to existing user

Software Support
1

Hello, I have a problem when I try add a new role to a new or existent user. The system shows that change was successfully applyed, but on open the user roles, it is not changed. I am using the lastest version of OJS 3 with the dafault theme. Please someone help me!!. Thank you!

2

Hi @Eder_Sotto,

Could you post some screenshots that illustrate the problem step by step?

Thanks,
Alec Smecher
Public Knowledge Project Team

3

Hello @asmecher, thank you for your response. The screens is following…

Editing a user

Adding new roles to an user. It seems ok, but when I open the same user, the changes on the user roles is the same of before.

Pasted image807×727 21.6 KB

The changes on the name, email, passoword is saving normally, but the changes on the roles does not save anything.

When I open the same user, the changes on the roles were not saved.

Pasted image811×572 14.9 KB

If you need an acess to my site to test, I can give it…

Thank you so much!

4

Hi @Eder_Sotto,

Could you PM me with temporary Journal Manager credentials?

Thanks,
Alec Smecher
Public Knowledge Project Team

5

Hello @asmecher, I think that I found the problem. It seems an incompatibility problem with PHP 7. When I only made a downgrade to PHP 5.6, it turns run perfectly. Thank you again!.

6

Hi @Eder_Sotto,

Ah, I seem to recall fixing something like that – you should be OK to use PHP7 starting with OJS 3.0.1 (to be released in November).

Regards,
Alec Smecher
Public Knowledge Project Team