Hello everyone,
We are running a brand-new journal using OJS 3.5.0.4. We are encountering a persistent issue when trying to add/edit reviewers.
When we attempt to add a reviewer or update their profile to include “Reviewing Interests,” the system returns the following error: “You must select at least one reviewing interest in the ‘Roles’ tab before you can access the system.”
Here is the current situation:
-
We are using the Default theme.
-
The “Reviewing Interests” field seems to fail to trigger the tagging/array creation properly. When we input interests and click “Save,” the data is not persisted, and the system prompts the error as if the field were empty.
-
I have inspected the
createReviewerForm.tplfile and attempted to modify thefbvElementparameters, but the issue remains unresolved. -
I have already tried clearing data caches and template caches via the Administration dashboard, but it did not help.
We are unable to bypass this validation error, even though all other mandatory fields are correctly filled. As the journal is new, we are looking for a definitive, easy fix to this validation block.
Has anyone encountered this specific issue in version 3.5.0.4, or is there a known workaround to disable the mandatory requirement for this specific field?
Any guidance or code snippets to fix this form validation would be greatly appreciated.
Thank you in advance for your support.