OJS 3.4.0.8 not displaying Arabic text properly and replacing it with " ?"

Software Support
1

I need Help

The issue I’m encountering with OJS 3.4.0.8 not displaying Arabic text properly and replacing it with “???”
Link : https://turath.crasc.dz/index.php/turath/information/readers
Database Configuration is UTF-8 encoding, which supports Arabic characters.

2

Hi @Younes_SAAID,

OJS should be ready to accept and use Arabic text without problems, so I’m not sure what’s happening in your case. The first place to investigate is whether the data is being garbled on its way into the database, or whether it’s being garbled on its way back out to the browser. To do that, try the following database query:

SELECT s.locale, s.setting_value
FROM journal_settings s
JOIN journals j ON (j.path = 'turath' AND j.journal_id = s.journal_id)
WHERE s.setting_name = 'readerInformation';

Regards,
Alec Smecher
Public Knowledge Project Team