Describe the issue or problem
We are unable to access submissions after being published.
Steps I took leading up to the issue
We received an e-mail claiming problems with our DOIs.
When trying to access the specific submission we noticed the problem.
Then, proceeded to a test with other published issues and articles, and the problem persists.
User is admin, general manager and editor. Added the useless production manager role, but the problem persists.
What application are you using?
Please add any screenshots, logs or other information we can use to investigate this problem.
Figure 1 - Accessing a published issue
After opening the submission, error message is displayed