OJS 3.1 Mail Delivery System Failure

Being JM / JE I am unable to send email to users. whenever, I send email I received the following message

A message that you sent was rejected by the local scanning code that
checks incoming messages on this system. The following error was given to me

“Relaying not permitted”

Plus, If someone submits a paper, or ask for reset same message I received.

Note: My email is not on the same domain on which I have hosted the journal.

Kind Regards

Hi @smaqsood,

You should check to make sure that your system is configured correctly to send email and that your messages aren’t being stopped by spam filters. Both of these topics are covered in PKP’s FAQ.

Amanda Stevens
Public Knowledge Project Team