OJS 3.1 issn field errors

Software Support
1

We are setting up a new journal site using OJS 3.1. We get an error message from the ISSN field after saving:
“Errors occurred processing this form - the specified ISSN is not valid”
The ISSNs are in the usual 8 digit format. I have tried no spaces, one space between four digits and a dash between the four. None of those work.

2

Hi @LuqmanH,

This user had a similar problem: Invalid ISSN error message - #2 by asmecher

Does typing the dash instead of copying and pasting it create a valid ISSN?

Best,
Amanda Stevens
Public Knowledge Project Team

3

Hi,

We have this exact same problem, running 3.1.1.4. I’ve tried copy and pasting and typing manually - neither worked.

Best,

4

Sorry just noticed this is an old thread, should this be a new thread?

5

Just cleared by Cache and it’s working now :slight_smile: