[OJS 3.1.2.1] Manager editor can't view submission after declining review request

Our installation is running OJS 3.1.2.1. One of our journals, using the manager editor profile, cannot access a particular submission. When they try to access it they get the error: “The current user is not assigned as a reviewer for the requested document.”

They added themselves as a reviewer then declined the review invitation, which is probably what’s causing this issue, but is there a workaround? Is there some way for them to be able to view this submission?

Thanks!

Hi again! Is there anyone who’s had a similar issue? The journal still can’t get a move on this manuscript…

Hi @Carolina_Tanigushi,

I was unable to duplicate this event, but perhaps they can add Section Editor as one of their roles and assign themselves to this manuscript.

Kind Regards,
Patricia M.
Public Knowledge Project Intern

Hi @pmangahis,

Thank you for you response but it still didn’t work… A workaround we came up with for this should be to just create a new editor account and assign that account to the manuscript then, once the manuscript has gone through the entire review process and is archived, merge those accounts.

(Just FYI, we also tried creating a new review round and it didn’t work either.)