I’m completely new in this forum and to the OJS platform, but I’d gratefully appreciate your help. I’m currently using OJS 3.1.2.-1 and after running a test to submit an article on the platform as a regular user (and not as an admnistrator), the platform generated the following notification:
However, I never receive the confirmation email (I’ve double checked many times both in my inbox and in the spam folder), preventing me from going ahead and finalizing the submission. That means that users are not being able to submit articles through the platform. Any idea on how to fix this? Any information would be greatly helpful!
Thank you so very much!