[OJS 3.1.1.4] Why my emails have some as www-data@my-domain in the sender section?

juancure · August 21, 2019, 5:34pm

Hi everybody I have noticed that all my emails sended by OJS have the www-data@my-domain in the sender section causing some confusion to the editors, authors and reviewers in the OJS, is there a way to force that the emails have the information of the OJS’s users in the sender section?

www-data-emails_h

ctgraham · August 22, 2019, 1:30pm

By default, OJS tries to send mail from the current user. This is generally not supported by most mail providers, and your server may substitute the system user, rather than the OJS user, for email authentication reasons.

Best practice (which requires 3.1.2 or better) is currently to configure email sending within config.inc.php to set each of the following parameters:

allow_enveloper_sender
default_envelope_sender
force_default_envelope_sender
force_dmarc_compliant_from

github.com

pkp/ojs/blob/3468b7f312cef5fe9984f2cbe6aa05c5c8ea572f/config.TEMPLATE.inc.php#L313-L333


; Allow envelope sender to be specified
; (may not be possible with some server configurations)
; allow_envelope_sender = Off

; Default envelope sender to use if none is specified elsewhere
; default_envelope_sender = my_address@my_host.com

; Force the default envelope sender (if present)
; This is useful if setting up a site-wide no-reply address
; The reply-to field will be set with the reply-to or from address.
; force_default_envelope_sender = Off

; Force a DMARC compliant from header (RFC5322.From)
; If any of your users have email addresses in domains not under your control
; you may need to set this to be compliant with DMARC policies published by
; those 3rd party domains.
; Setting this will move the users address into the reply-to field and the
; from field wil be rewritten with the default_envelope_sender.
; To use this you must set force_default_enveloper_sender = On and
; default_envelope_sender must be set to a valid address in a domain you own.
; force_dmarc_compliant_from = Off

This will send all mail from a trusted address (like www-data@mydomain, but add in reply-to addresses to route replies correctly).

In 3.1.1-4, you may be able to get most of the way there without the force_dmarc_compliant_from option, but upgrading to 3.1.2 is recommended.