OJS 3.1.1.4 (How to fix OJS that Journal manager can not pick the editor, section editor, production editor)

Software Support
1

Dear All,
How do I fix system OJS 3 which cannot pick/point journal editor, section editor, production editor and copy editor to in charge from submission to publication? please guide me

2

Hi @george_long,

Is this a result of an upgrade or recent installation?

Kind Regards,
Patricia M.

3

Since 2016, I cannot assign the other participants to be journal editor, copy editor, and production editor

4

However when we use Xampp for local host, the manager journal can assign the editor. Please help me how do I fix that? Thank you

5

Hi @george_long,

To confirm you’ve been using this version since 2016 and this is a recent issue you’re having? Are you able to provide screenshots?

Although I personally can’t advise on a solution, it might be helpful to take a look at the PHP error log- How do I find my PHP error log? - #2 and provide any information this brings up to other users.

Kind Regards,
Patricia
Public Knowledge Project Team

6

My mistaken, in 2016, I used OJS 3.0.0.0 at first time then I continually upgrade until 3.1.1.4