Hi everybody!!
At the time of running the usage statistics of my journal portal, no data is inserted into the database.
I think the problem is that the plugin does not enter the “lib” directory, but I’m not sure.
Can you help me?
Hi, @israel.cefrin
Yes! My usageStats Plugin is enabled!
Have you attempt run stats manually to check if its fetching and storing data from log files correctly?
Please read this section on PKP Documentation Statistics section:
https://docs.pkp.sfu.ca/admin-guide/en/statistics#2-configure-a-server-side-cron-job
Best,
Israel
That’s exactly what we do, first we delete the database record in the scheduledtasks table, and then we run them manually, but it does not insert anything in the database.
Have you checked your statistis processing log files. They may show if some log file is not being processed.
They are stored in following path:
files/scheduledTaskLogs/Usagestatisticsfileloadertask*
Best,
Israel