OJS 3.0 installaion error HTTP 500

Hi. I have installed OJS 3.0 in my laptop with windows 10 several time.

But after the installation all the time it shows same error log.

I have searched in the forum but couldn’t really find the answer for similar case. Please hlep me with this

Version: ‘10.1.16-MariaDB’ socket: ‘’ port: 3306 mariadb.org binary distribution
2016-09-26 21:58:51 358 InnoDB: Warning: Using innodb_additional_mem_pool_size is DEPRECATED. This option may be removed in future releases, together with the option innodb_use_sys_malloc and with the InnoDB’s internal memory allocator.
2016-09-26 21:58:51 856 [Note] InnoDB: innodb_empty_free_list_algorithm has been changed to legacy because of small buffer pool size. In order to use backoff, increase buffer pool at least up to 20MB.

2016-09-26 21:58:51 856 [Note] InnoDB: Using mutexes to ref count buffer pool pages
2016-09-26 21:58:51 856 [Note] InnoDB: The InnoDB memory heap is disabled
2016-09-26 21:58:51 856 [Note] InnoDB: Mutexes and rw_locks use Windows interlocked functions
2016-09-26 21:58:51 856 [Note] InnoDB: Memory barrier is not used
2016-09-26 21:58:51 856 [Note] InnoDB: Compressed tables use zlib 1.2.3
2016-09-26 21:58:51 856 [Note] InnoDB: Using generic crc32 instructions
2016-09-26 21:58:51 856 [Note] InnoDB: Initializing buffer pool, size = 16.0M
2016-09-26 21:58:51 856 [Note] InnoDB: Completed initialization of buffer pool
2016-09-26 21:58:51 856 [Note] InnoDB: Highest supported file format is Barracuda.
2016-09-26 21:58:51 856 [Note] InnoDB: The log sequence numbers 1835037 and 1835037 in ibdata files do not match the log sequence number 1836199 in the ib_logfiles!
2016-09-26 21:58:51 856 [Note] InnoDB: Database was not shutdown normally!
2016-09-26 21:58:51 856 [Note] InnoDB: Starting crash recovery.
2016-09-26 21:58:51 856 [Note] InnoDB: Reading tablespace information from the .ibd files…
2016-09-26 21:58:51 856 [Note] InnoDB: Restoring possible half-written data pages
2016-09-26 21:58:51 856 [Note] InnoDB: from the doublewrite buffer…
2016-09-26 21:58:51 856 [Note] InnoDB: 128 rollback segment(s) are active.
2016-09-26 21:58:51 856 [Note] InnoDB: Waiting for purge to start
2016-09-26 21:58:52 856 [Note] InnoDB: Percona XtraDB (http://www.percona.com) 5.6.30-76.3 started; log sequence number 1836199
2016-09-26 21:58:52 8244 [Note] InnoDB: Dumping buffer pool(s) not yet started
2016-09-26 21:58:52 856 [Note] Plugin ‘FEEDBACK’ is disabled.
2016-09-26 21:58:52 856 [Note] Server socket created on IP: ‘::’.
2016-09-26 21:58:52 856 [ERROR] mysqld.exe: Table ‘.\mysql\user’ is marked as crashed and should be repaired
2016-09-26 21:58:52 856 [Warning] Checking table: ‘.\mysql\user’
2016-09-26 21:58:52 856 [ERROR] mysql.user: 1 client is using or hasn’t closed the table properly
2016-09-26 21:58:52 856 [ERROR] mysqld.exe: Table ‘.\mysql\db’ is marked as crashed and should be repaired
2016-09-26 21:58:52 856 [Warning] Checking table: ‘.\mysql\db’
2016-09-26 21:58:52 856 [ERROR] mysql.db: 1 client is using or hasn’t closed the table properly
2016-09-26 21:58:52 856 [ERROR] mysqld.exe: Table ‘.\mysql\tables_priv’ is marked as crashed and should be repaired
2016-09-26 21:58:52 856 [Warning] Checking table: ‘.\mysql\tables_priv’
2016-09-26 21:58:52 856 [ERROR] mysql.tables_priv: 1 client is using or hasn’t closed the table properly
2016-09-26 21:58:52 856 [ERROR] mysqld.exe: Table ‘.\mysql\columns_priv’ is marked as crashed and should be repaired
2016-09-26 21:58:52 856 [Warning] Checking table: ‘.\mysql\columns_priv’
2016-09-26 21:58:52 856 [ERROR] mysql.columns_priv: 1 client is using or hasn’t closed the table properly
2016-09-26 21:58:52 856 [ERROR] mysqld.exe: Table ‘.\mysql\procs_priv’ is marked as crashed and should be repaired
2016-09-26 21:58:52 856 [Warning] Checking table: ‘.\mysql\procs_priv’
2016-09-26 21:58:52 856 [ERROR] mysql.procs_priv: 1 client is using or hasn’t closed the table properly
2016-09-26 21:58:52 856 [Note] d:\xampp\mysql\bin\mysqld.exe: ready for connections.

Hi @jhin139,

Those error messages are coming from MySQL; you should be able to fix them by repairing your database. I’m not sure these are related to the OJS installation failure, though – can you describe what happens when you attempt to install OJS?

Regards,
Alec Smecher
Public Knowledge Project Team

Hi Alec

Well… no apparent problem is seen untill I complete the installation informations and press install button.

If problem arises by some incorrect information entry such as wrong user or database name it doesnt show http500 error.

it is only when I complete the setting page correctly and it proceeds next for installation.

and each time the error log is the same as I posted on forum.

With Regards,

Hi @jhin139,

You may be looking at the wrong log file; try your Apache error log. Note that users running OJS on Windows often run into PHP’s default time limits when installing; you may need to extend your maximum execution time for the sake of the installer.

Regards,
Alec Smecher
Public Knowledge Project Team

Hi Alec.

I’m just a beginner in all this and it’s really difficult to figure this
problem myself. Could you please guide me through this?

I’m attaching the whole Apache error log content. However, I couldn’t open
the php error log because it says “cannot find the directory”
I don’t know whether this is the way it is supposed to be or this signifies
something.

[Mon Sep 26 21:13:28.100558 2016] [ssl:warn] [pid 4028:tid 540] AH01909:
www.example.com:443:0 server certificate does NOT include an ID which
matches the server name
[Mon Sep 26 21:13:28.500573 2016] [ssl:warn] [pid 4028:tid 540] AH01909:
www.example.com:443:0 server certificate does NOT include an ID which
matches the server name
[Mon Sep 26 21:13:28.620578 2016] [mpm_winnt:notice] [pid 4028:tid 540]
AH00455: Apache/2.4.23 (Win32) OpenSSL/1.0.2h PHP/5.6.24 configured –
resuming normal operations
[Mon Sep 26 21:13:28.620578 2016] [mpm_winnt:notice] [pid 4028:tid 540]
AH00456: Apache Lounge VC11 Server built: Jul 7 2016 11:13:22
[Mon Sep 26 21:13:28.620578 2016] [core:notice] [pid 4028:tid 540] AH00094:
Command line: ‘D:\XAMPP\apache\bin\httpd.exe -d D:/XAMPP/apache’
[Mon Sep 26 21:13:28.636576 2016] [mpm_winnt:notice] [pid 4028:tid 540]
AH00418: Parent: Created child process 6372
[Mon Sep 26 21:13:31.112655 2016] [ssl:warn] [pid 6372:tid 168] AH01909:
www.example.com:443:0 server certificate does NOT include an ID which
matches the server name
[Mon Sep 26 21:13:31.500670 2016] [ssl:warn] [pid 6372:tid 168] AH01909:
www.example.com:443:0 server certificate does NOT include an ID which
matches the server name
[Mon Sep 26 21:13:31.608672 2016] [mpm_winnt:notice] [pid 6372:tid 168]
AH00354: Child: Starting 150 worker threads.
[Mon Sep 26 21:15:24.255647 2016] [ssl:warn] [pid 3732:tid 444] AH01909:
www.example.com:443:0 server certificate does NOT include an ID which
matches the server name
[Mon Sep 26 21:15:24.583656 2016] [ssl:warn] [pid 3732:tid 444] AH01909:
www.example.com:443:0 server certificate does NOT include an ID which
matches the server name
[Mon Sep 26 21:15:24.679659 2016] [mpm_winnt:notice] [pid 3732:tid 444]
AH00455: Apache/2.4.23 (Win32) OpenSSL/1.0.2h PHP/5.6.24 configured –
resuming normal operations
[Mon Sep 26 21:15:24.679659 2016] [mpm_winnt:notice] [pid 3732:tid 444]
AH00456: Apache Lounge VC11 Server built: Jul 7 2016 11:13:22
[Mon Sep 26 21:15:24.679659 2016] [core:notice] [pid 3732:tid 444] AH00094:
Command line: ‘d:\xampp\apache\bin\httpd.exe -d D:/XAMPP/apache’
[Mon Sep 26 21:15:24.683661 2016] [mpm_winnt:notice] [pid 3732:tid 444]
AH00418: Parent: Created child process 7336
[Mon Sep 26 21:15:26.932749 2016] [ssl:warn] [pid 7336:tid 560] AH01909:
www.example.com:443:0 server certificate does NOT include an ID which
matches the server name
[Mon Sep 26 21:15:27.256760 2016] [ssl:warn] [pid 7336:tid 560] AH01909:
www.example.com:443:0 server certificate does NOT include an ID which
matches the server name
[Mon Sep 26 21:15:27.368763 2016] [mpm_winnt:notice] [pid 7336:tid 560]
AH00354: Child: Starting 150 worker threads.
[Mon Sep 26 21:58:53.698497 2016] [ssl:warn] [pid 1332:tid 456] AH01909:
www.example.com:443:0 server certificate does NOT include an ID which
matches the server name
[Mon Sep 26 21:58:53.839132 2016] [core:warn] [pid 1332:tid 456] AH00098:
pid file D:/XAMPP/apache/logs/httpd.pid overwritten – Unclean shutdown of
previous Apache run?
[Mon Sep 26 21:58:54.055846 2016] [ssl:warn] [pid 1332:tid 456] AH01909:
www.example.com:443:0 server certificate does NOT include an ID which
matches the server name
[Mon Sep 26 21:58:54.772174 2016] [mpm_winnt:notice] [pid 1332:tid 456]
AH00455: Apache/2.4.23 (Win32) OpenSSL/1.0.2h PHP/5.6.24 configured –
resuming normal operations
[Mon Sep 26 21:58:54.772174 2016] [mpm_winnt:notice] [pid 1332:tid 456]
AH00456: Apache Lounge VC11 Server built: Jul 7 2016 11:13:22
[Mon Sep 26 21:58:54.772174 2016] [core:notice] [pid 1332:tid 456] AH00094:
Command line: ‘d:\xampp\apache\bin\httpd.exe -d D:/XAMPP/apache’
[Mon Sep 26 21:58:54.790179 2016] [mpm_winnt:notice] [pid 1332:tid 456]
AH00418: Parent: Created child process 5628
[Mon Sep 26 21:58:57.309513 2016] [ssl:warn] [pid 5628:tid 592] AH01909:
www.example.com:443:0 server certificate does NOT include an ID which
matches the server name
[Mon Sep 26 21:58:57.618537 2016] [ssl:warn] [pid 5628:tid 592] AH01909:
www.example.com:443:0 server certificate does NOT include an ID which
matches the server name
[Mon Sep 26 21:58:57.717274 2016] [mpm_winnt:notice] [pid 5628:tid 592]
AH00354: Child: Starting 150 worker threads.
[Mon Sep 26 22:02:37.185901 2016] [:error] [pid 5628:tid 1840] [client
::1:49498] WordPress database error Unknown column ‘wp_’ in ‘field list’
for query SELECT wp_, referer:
http://localhost/wordpress/wp-admin/setup-config.php?step=1
[Mon Sep 26 22:08:29.150653 2016] [:error] [pid 5628:tid 1832] [client
::1:49653] PHP Warning:
require_once(D:\XAMPP\htdocs\ojs/lib/pkp/plugins/citationOutput/vancouver/filter/Nlm30CitationSchemaVancouverFilter.inc.php):
failed to open stream: No such file or directory in
D:\XAMPP\htdocs\ojs\lib\pkp\includes\functions.inc.php on line 25,
referer: http://localhost/ojs/index.php/index/install
[Mon Sep 26 22:08:29.150653 2016] [:error] [pid 5628:tid 1832] [client
::1:49653] PHP Fatal error: require_once(): Failed opening required
‘D:\XAMPP\htdocs\ojs/lib/pkp/plugins/citationOutput/vancouver/filter/Nlm30CitationSchemaVancouverFilter.inc.php’
(include_path=’.;D:\XAMPP\htdocs\ojs/classes;D:\XAMPP\htdocs\ojs/pages;D:\XAMPP\htdocs\ojs/lib/pkp;D:\XAMPP\htdocs\ojs/lib/pkp/classes;D:\XAMPP\htdocs\ojs/lib/pkp/pages;D:\XAMPP\htdocs\ojs/lib/pkp/lib/adodb;D:\XAMPP\htdocs\ojs/lib/pkp/lib/phputf8;D:\XAMPP\htdocs\ojs/lib/pkp/lib/pqp/classes;D:\XAMPP\htdocs\ojs/lib/pkp/lib/smarty;D:\XAMPP\php\PEAR’)
in D:\XAMPP\htdocs\ojs\lib\pkp\includes\functions.inc.php on line
25, referer: http://localhost/ojs/index.php/index/install
[Mon Sep 26 22:09:30.279594 2016] [:error] [pid 5628:tid 1840] [client
::1:49761] PHP Warning: assert(): Assertion failed in
D:\XAMPP\htdocs\ojs\lib\pkp\classes\core\PKPApplication.inc.php on
line 326
[Mon Sep 26 22:09:30.280594 2016] [:error] [pid 5628:tid 1840] [client
::1:49761] PHP Fatal error: Call to a member function getVersionString()
on null in
D:\XAMPP\htdocs\ojs\lib\pkp\classes\file\FileWrapper.inc.php on
line 133
[Mon Sep 26 22:09:30.771606 2016] [:error] [pid 5628:tid 1832] [client
::1:49764] PHP Warning: assert(): Assertion failed in
D:\XAMPP\htdocs\ojs\lib\pkp\classes\core\PKPApplication.inc.php on
line 326
[Mon Sep 26 22:09:30.772606 2016] [:error] [pid 5628:tid 1832] [client
::1:49764] PHP Fatal error: Call to a member function getVersionString()
on null in
D:\XAMPP\htdocs\ojs\lib\pkp\classes\template\PKPTemplateManager.inc.php
on line 230
[Mon Sep 26 22:09:30.935614 2016] [:error] [pid 5628:tid 1832] [client
::1:49764] PHP Warning: assert(): Assertion failed in
D:\XAMPP\htdocs\ojs\lib\pkp\classes\core\PKPApplication.inc.php on
line 326
[Mon Sep 26 22:09:30.936613 2016] [:error] [pid 5628:tid 1832] [client
::1:49764] PHP Fatal error: Call to a member function getVersionString()
on null in
D:\XAMPP\htdocs\ojs\lib\pkp\classes\file\FileWrapper.inc.php on
line 133
[Mon Sep 26 22:09:37.237534 2016] [:error] [pid 5628:tid 1816] [client
::1:49765] PHP Warning: assert(): Assertion failed in
D:\XAMPP\htdocs\ojs\lib\pkp\classes\core\PKPApplication.inc.php on
line 326
[Mon Sep 26 22:09:37.237534 2016] [:error] [pid 5628:tid 1816] [client
::1:49765] PHP Fatal error: Call to a member function getVersionString()
on null in
D:\XAMPP\htdocs\ojs\lib\pkp\classes\template\PKPTemplateManager.inc.php
on line 230
[Mon Sep 26 22:09:37.359930 2016] [:error] [pid 5628:tid 1816] [client
::1:49765] PHP Warning: assert(): Assertion failed in
D:\XAMPP\htdocs\ojs\lib\pkp\classes\core\PKPApplication.inc.php on
line 326
[Mon Sep 26 22:09:37.360931 2016] [:error] [pid 5628:tid 1816] [client
::1:49765] PHP Fatal error: Call to a member function getVersionString()
on null in
D:\XAMPP\htdocs\ojs\lib\pkp\classes\file\FileWrapper.inc.php on
line 133
[Mon Sep 26 22:19:21.828732 2016] [:error] [pid 5628:tid 1840] [client
::1:50096] PHP Warning: assert(): Assertion failed in
D:\XAMPP\htdocs\ojs\lib\pkp\classes\core\PKPApplication.inc.php on
line 326
[Mon Sep 26 22:19:21.828732 2016] [:error] [pid 5628:tid 1840] [client
::1:50096] PHP Fatal error: Call to a member function getVersionString()
on null in
D:\XAMPP\htdocs\ojs\lib\pkp\classes\template\PKPTemplateManager.inc.php
on line 230
[Mon Sep 26 22:19:22.141916 2016] [:error] [pid 5628:tid 1840] [client
::1:50096] PHP Warning: assert(): Assertion failed in
D:\XAMPP\htdocs\ojs\lib\pkp\classes\core\PKPApplication.inc.php on
line 326
[Mon Sep 26 22:19:22.142915 2016] [:error] [pid 5628:tid 1840] [client
::1:50096] PHP Fatal error: Call to a member function getVersionString()
on null in
D:\XAMPP\htdocs\ojs\lib\pkp\classes\file\FileWrapper.inc.php on
line 133
[Mon Sep 26 22:36:49.735989 2016] [:error] [pid 5628:tid 1824] [client
::1:50751] ojs2: DB Error: Table ‘ojs.sessions’ doesn’t exist
[Mon Sep 26 22:37:31.980345 2016] [:error] [pid 5628:tid 1832] [client
::1:50760] ojs2: DB Error: Table ‘ojs.sessions’ doesn’t exist
[Mon Sep 26 22:37:35.950269 2016] [:error] [pid 5628:tid 1832] [client
::1:50760] ojs2: DB Error: Table ‘ojs.sessions’ doesn’t exist
[Mon Sep 26 22:50:42.852195 2016] [:error] [pid 5628:tid 1800] [client
::1:51004] Access denied for user ‘’@‘localhost’ to database ‘ojs’,
referer: http://localhost/ojs/index.php/index/install
[Mon Sep 26 22:51:08.679975 2016] [:error] [pid 5628:tid 1800] [client
::1:51013] Specified key was too long; max key length is 767 bytes,
referer: http://localhost/ojs/index.php/index/install/install
[Mon Sep 26 22:51:55.744308 2016] [:error] [pid 5628:tid 1800] [client
::1:51020] Specified key was too long; max key length is 767 bytes,
referer: http://localhost/ojs/index.php/index/install/install
[Mon Sep 26 22:52:38.001695 2016] [:error] [pid 5628:tid 1800] [client
::1:51031] Specified key was too long; max key length is 767 bytes,
referer: http://localhost/ojs/index.php/index/install/install
[Mon Sep 26 22:53:16.334915 2016] [:error] [pid 5628:tid 1800] [client
::1:51043] Specified key was too long; max key length is 767 bytes,
referer: http://localhost/ojs/index.php/index/install/install
[Mon Sep 26 22:54:52.158298 2016] [:error] [pid 5628:tid 1800] [client
::1:51081] Specified key was too long; max key length is 767 bytes,
referer: http://localhost/ojs/index.php/index/install/install
[Mon Sep 26 23:01:47.774704 2016] [:error] [pid 5628:tid 1800] [client
::1:51132] PHP Warning:
require_once(D:\XAMPP\htdocs\ojs/lib/pkp/plugins/citationOutput/vancouver/filter/Nlm30CitationSchemaVancouverFilter.inc.php):
failed to open stream: No such file or directory in
D:\XAMPP\htdocs\ojs\lib\pkp\includes\functions.inc.php on line 25,
referer: http://localhost/ojs/index.php/index/install/install
[Mon Sep 26 23:01:47.774704 2016] [:error] [pid 5628:tid 1800] [client
::1:51132] PHP Fatal error: require_once(): Failed opening required
‘D:\XAMPP\htdocs\ojs/lib/pkp/plugins/citationOutput/vancouver/filter/Nlm30CitationSchemaVancouverFilter.inc.php’
(include_path=’.;D:\XAMPP\htdocs\ojs/classes;D:\XAMPP\htdocs\ojs/pages;D:\XAMPP\htdocs\ojs/lib/pkp;D:\XAMPP\htdocs\ojs/lib/pkp/classes;D:\XAMPP\htdocs\ojs/lib/pkp/pages;D:\XAMPP\htdocs\ojs/lib/pkp/lib/adodb;D:\XAMPP\htdocs\ojs/lib/pkp/lib/phputf8;D:\XAMPP\htdocs\ojs/lib/pkp/lib/pqp/classes;D:\XAMPP\htdocs\ojs/lib/pkp/lib/smarty;D:\XAMPP\php\PEAR’)
in D:\XAMPP\htdocs\ojs\lib\pkp\includes\functions.inc.php on line
25, referer: http://localhost/ojs/index.php/index/install/install
[Mon Sep 26 23:50:16.080631 2016] [:error] [pid 5628:tid 1800] [client
::1:52138] PHP Parse error: syntax error, unexpected ‘<’ in
D:\XAMPP\htdocs\wordpress\wp-content\themes\test\index.php on line
4, referer:
http://localhost/wordpress/wp-admin/customize.php?theme=test&return=%2Fwordpress%2Fwp-admin%2Fthemes.php%3Factivated%3Dtrue
[Mon Sep 26 23:51:05.023676 2016] [:error] [pid 5628:tid 1816] [client
::1:52158] PHP Parse error: syntax error, unexpected ‘<’ in
D:\XAMPP\htdocs\wordpress\wp-content\themes\test\index.php on line
4, referer:
http://localhost/wordpress/wp-admin/customize.php?theme=test&return=%2Fwordpress%2Fwp-admin%2Fthemes.php%3Factivated%3Dtrue
[Tue Sep 27 14:15:43.190281 2016] [ssl:warn] [pid 7944:tid 504] AH01909:
www.example.com:443:0 server certificate does NOT include an ID which
matches the server name
[Tue Sep 27 14:15:43.299660 2016] [core:warn] [pid 7944:tid 504] AH00098:
pid file D:/XAMPP/apache/logs/httpd.pid overwritten – Unclean shutdown of
previous Apache run?
[Tue Sep 27 14:15:43.487174 2016] [ssl:warn] [pid 7944:tid 504] AH01909:
www.example.com:443:0 server certificate does NOT include an ID which
matches the server name
[Tue Sep 27 14:15:43.659061 2016] [mpm_winnt:notice] [pid 7944:tid 504]
AH00455: Apache/2.4.23 (Win32) OpenSSL/1.0.2h PHP/5.6.24 configured –
resuming normal operations
[Tue Sep 27 14:15:43.659061 2016] [mpm_winnt:notice] [pid 7944:tid 504]
AH00456: Apache Lounge VC11 Server built: Jul 7 2016 11:13:22
[Tue Sep 27 14:15:43.659061 2016] [core:notice] [pid 7944:tid 504] AH00094:
Command line: ‘d:\xampp\apache\bin\httpd.exe -d D:/XAMPP/apache’
[Tue Sep 27 14:15:44.800533 2016] [mpm_winnt:notice] [pid 7944:tid 504]
AH00418: Parent: Created child process 3984
[Tue Sep 27 14:15:46.878978 2016] [ssl:warn] [pid 3984:tid 512] AH01909:
www.example.com:443:0 server certificate does NOT include an ID which
matches the server name
[Tue Sep 27 14:15:47.175696 2016] [ssl:warn] [pid 3984:tid 512] AH01909:
www.example.com:443:0 server certificate does NOT include an ID which
matches the server name
[Tue Sep 27 14:15:47.285080 2016] [mpm_winnt:notice] [pid 3984:tid 512]
AH00354: Child: Starting 150 worker threads.
[Thu Sep 29 00:57:59.377813 2016] [ssl:warn] [pid 2508:tid 484] AH01909:
www.example.com:443:0 server certificate does NOT include an ID which
matches the server name
[Thu Sep 29 00:57:59.549821 2016] [core:warn] [pid 2508:tid 484] AH00098:
pid file D:/XAMPP/apache/logs/httpd.pid overwritten – Unclean shutdown of
previous Apache run?
[Thu Sep 29 00:57:59.901830 2016] [ssl:warn] [pid 2508:tid 484] AH01909:
www.example.com:443:0 server certificate does NOT include an ID which
matches the server name
[Thu Sep 29 00:58:00.749860 2016] [mpm_winnt:notice] [pid 2508:tid 484]
AH00455: Apache/2.4.23 (Win32) OpenSSL/1.0.2h PHP/5.6.24 configured –
resuming normal operations
[Thu Sep 29 00:58:00.749860 2016] [mpm_winnt:notice] [pid 2508:tid 484]
AH00456: Apache Lounge VC11 Server built: Jul 7 2016 11:13:22
[Thu Sep 29 00:58:00.749860 2016] [core:notice] [pid 2508:tid 484] AH00094:
Command line: ‘d:\xampp\apache\bin\httpd.exe -d D:/XAMPP/apache’
[Thu Sep 29 00:58:01.517885 2016] [mpm_winnt:notice] [pid 2508:tid 484]
AH00418: Parent: Created child process 2456

Hi @jhin139,

This message appears relevant:

[Mon Sep 26 22:08:29.150653 2016] [:error] [pid 5628:tid 1832] [client::1:49653] PHP Fatal error: require_once(): Failed opening required’D:\XAMPP\htdocs\ojs/lib/pkp/plugins/citationOutput/vancouver/filter/Nlm30CitationSchemaVancouverFilter.inc.php’ (include_path=’.;D:\XAMPP\htdocs\ojs/classes;D:\XAMPP\htdocs\ojs/pages;D:\XAMPP\htdocs\ojs/lib/pkp;D:\XAMPP\htdocs\ojs/lib/pkp/classes;D:\XAMPP\htdocs\ojs/lib/pkp/pages;D:\XAMPP\htdocs\ojs/lib/pkp/lib/adodb;D:\XAMPP\htdocs\ojs/lib/pkp/lib/phputf8;D:\XAMPP\htdocs\ojs/lib/pkp/lib/pqp/classes;D:\XAMPP\htdocs\ojs/lib/pkp/lib/smarty;D:\XAMPP\php\PEAR’) in D:\XAMPP\htdocs\ojs\lib\pkp\includes\functions.inc.php on line 25, referer: http://localhost/ojs/index.php/index/install

This suggests that lib/pkp/plugins/citationOutput/vancouver/filter/Nlm30CitationSchemaVancouverFilter.inc.php is missing from your installation.

Regards,
Alec Smecher
Public Knowledge Project Team

Hi alec
the error log above seemed too much. I’m sending you the one which I got
today

[Thu Sep 29 01:27:35.328980 2016] [:error] [pid 2456:tid 1840] [client
::1:61939] PHP Warning:
require_once(D:\XAMPP\htdocs\ojs/lib/pkp/plugins/citationOutput/vancouver/filter/Nlm30CitationSchemaVancouverFilter.inc.php):
failed to open stream: No such file or directory in
D:\XAMPP\htdocs\ojs\lib\pkp\includes\functions.inc.php on line 25,
referer: http://localhost/ojs/index.php/index/install
[Thu Sep 29 01:27:35.328980 2016] [:error] [pid 2456:tid 1840] [client
::1:61939] PHP Fatal error: require_once(): Failed opening required
‘D:\XAMPP\htdocs\ojs/lib/pkp/plugins/citationOutput/vancouver/filter/Nlm30CitationSchemaVancouverFilter.inc.php’
(include_path=’.;D:\XAMPP\htdocs\ojs/classes;D:\XAMPP\htdocs\ojs/pages;D:\XAMPP\htdocs\ojs/lib/pkp;D:\XAMPP\htdocs\ojs/lib/pkp/classes;D:\XAMPP\htdocs\ojs/lib/pkp/pages;D:\XAMPP\htdocs\ojs/lib/pkp/lib/adodb;D:\XAMPP\htdocs\ojs/lib/pkp/lib/phputf8;D:\XAMPP\htdocs\ojs/lib/pkp/lib/pqp/classes;D:\XAMPP\htdocs\ojs/lib/pkp/lib/smarty;D:\XAMPP\php\PEAR’)
in D:\XAMPP\htdocs\ojs\lib\pkp\includes\functions.inc.php on line
25, referer: http://localhost/ojs/index.php/index/install
[Thu Sep 29 01:34:28.596416 2016] [:error] [pid 2456:tid 1840] [client
::1:61964] PHP Warning: assert(): Assertion failed in
D:\XAMPP\htdocs\ojs\lib\pkp\classes\core\PKPApplication.inc.php on
line 326
[Thu Sep 29 01:34:28.596416 2016] [:error] [pid 2456:tid 1840] [client
::1:61964] PHP Fatal error: Call to a member function getVersionString()
on null in
D:\XAMPP\htdocs\ojs\lib\pkp\classes\file\FileWrapper.inc.php on
line 133
[Thu Sep 29 01:34:29.104431 2016] [:error] [pid 2456:tid 1816] [client
::1:61965] PHP Warning: assert(): Assertion failed in
D:\XAMPP\htdocs\ojs\lib\pkp\classes\core\PKPApplication.inc.php on
line 326
[Thu Sep 29 01:34:29.104431 2016] [:error] [pid 2456:tid 1816] [client
::1:61965] PHP Fatal error: Call to a member function getVersionString()
on null in
D:\XAMPP\htdocs\ojs\lib\pkp\classes\template\PKPTemplateManager.inc.php
on line 230
[Thu Sep 29 01:34:29.234451 2016] [:error] [pid 2456:tid 1816] [client
::1:61965] PHP Warning: assert(): Assertion failed in
D:\XAMPP\htdocs\ojs\lib\pkp\classes\core\PKPApplication.inc.php on
line 326
[Thu Sep 29 01:34:29.234451 2016] [:error] [pid 2456:tid 1816] [client
::1:61965] PHP Fatal error: Call to a member function getVersionString()
on null in
D:\XAMPP\htdocs\ojs\lib\pkp\classes\file\FileWrapper.inc.php on
line 133

Hi @jhin139,

Did you check the apparently missing file per my response above?

Regards,
Alec Smecher
Public Knowledge Project Team

yes but the file exist so im suspecting the authorization issue. I just changed the authorization setting but Im in flight now. I will keep u posted if this works

Thank you Alec, for your support. It was the problem with the file. It had the extension of .php0000464 for some reason and I changed it to .php Well, now it’s working!

Thank you once again

Now when I go to Login page it is blank… :frowning: this is so frustrating…

Hi @jhin139,

Check your PHP error log again; there may be something relevant there.

Regards,
Alec Smecher
Public Knowledge Project Team

Hi. due to clash in the internet ( i assume this is because of apache
server)
I had to format my laptop… :confused:

and for the blank page I mentioned on my last mail, I could resolve it by
coping the missing folder from the old version and pasted in the directory.

Now there is different error showing up when I’ve tried to install this
again.
This reads:-

[Sun Oct 02 16:57:24.002802 2016] [ssl:warn] [pid 6004:tid 564] AH01909:
www.example.com:443:0 server certificate does NOT include an ID which
matches the server name
[Sun Oct 02 16:57:24.283821 2016] [ssl:warn] [pid 6004:tid 564] AH01909:
www.example.com:443:0 server certificate does NOT include an ID which
matches the server name
[Sun Oct 02 16:57:24.393205 2016] [mpm_winnt:notice] [pid 6004:tid 564]
AH00354: Child: Starting 150 worker threads.
[Sun Oct 02 16:57:27.895316 2016] [:error] [pid 6004:tid 1852] [client
::1:63655] PHP Warning: assert(): Assertion failed in
D:\XAMPP\htdocs\ojs\lib\pkp\classes\core\PKPApplication.inc.php on
line 326
[Sun Oct 02 16:57:27.895316 2016] [:error] [pid 6004:tid 1852] [client
::1:63655] PHP Fatal error: Call to a member function getVersionString()
on null in
D:\XAMPP\htdocs\ojs\lib\pkp\classes\template\PKPTemplateManager.inc.php
on line 230

PKPTemplateManager.inc.php is present in the directory

Hi @jhin139,

The last message is the relevant one, and it suggests that the installation did not complete fully. The most common cause of this is your server hitting the PHP time limit; you may need to extend it before the installation can complete.

Regards,
Alec Smecher
Public Knowledge Project Team

Hi Alec.

I have successfully installed on localhost by increasing the
maximum_execution_time.
Now I want to install the software on web through DreamHost

I have uploaded the ojs version 3.0 on ftp using filezilla.

but I can’t set up the files directory.
the error log says

[Mon Oct 10 04:02:51 2016] [error] [client 125.186.135.237] File does not
exist: /home/jamkim31/jclinresdent.dreamhosters.com/missing.html, referer:
http://www.jclinresdent.dreamhosters.com/ojs/index.php/index/install/install
[Mon Oct 10 04:03:51 2016] [error] [client 125.186.135.237] File does not
exist: /home/jamkim31/jclinresdent.dreamhosters.com/ojs/lib/pkp/
js/controllers/tab/settings/siteAccessOptions/form/
SiteAccessOptionsFormHandler.js, referer: http://www.jclinresdent.
dreamhosters.com/ojs/index.php/index/install/install

and there’s another doubt.
currently I have uploaded the ojs on remote site: /
jclinresdent.dreamhosters.com/ojs.

so if I go on http://jclinresdent.dreamhosters.com/ojs the installation
page shows up. but as I saw when I installed on localhost,

won’t the users have to type http://jclinresdent.dreamhosters.com/ojs to
see the homepage of the journal just like the case that I had to type
“localhost/ojs” to access after installation?

Kind Regards,

Hi @jhin139,

The warning message suggests that lib/pkp/js/controllers/tab/settings/siteAccessOptions/form/SiteAccessOptionsFormHandler.js is missing from your installation. It should be included, so maybe the process of setting it up on Dreamhost didn’t bring it across properly. That file being missing won’t completely break the installation, but it’ll break the site settings form, and if one file is missing, others might be too.

The ojs/ part of the URL is there because that’s the directory you put the software into; if you want to get rid of that, move the contents of the OJS installation out of that directory. (There are other ways to do this, but that’s the easiest.)

Regards,
Alec Smecher
Public Knowledge Project Team