OJS 3.0 blank page!

Software Support
1

Hi I can’t access the installation page. I have changed the files in the cache folder to be web-writable as well as the cache folder itself and the public folder but so far I can’t obtain the installation page can anyone help me ??

2

Hi @iqfvp,

Can you describe how you’ve set file permissions?

Regards,
Alec Smecher
Public Knowledge Project Team

3

Dear Alec

I’m being hosted by godaddy, so I followed the instructions described here:

https://www.godaddy.com/help/set-permissions-2535

and I changed the privacy of the folders to be both web visible and web writable. I just don’t get it, I have looked in many places for info and it seems that all I have to do is to extract the files, change the permissions and it should open but I get http error 500. To learn more I turned on the display error option in config.inc.php and I get this:

Parse error: syntax error, unexpected ‘{’ in D:\Hosting\7772461\html\ojs\lib\pkp\lib\vendor\ircmaxell\password-compat\lib\password.php on line 10

I have no idea how to solve this, can you help me?

4

Ok I got it solved by updating my server’s php. But now I see the installation page but I can’t advance because after filling the form I receive:

A database error has occurred: No connection could be made because the target machine actively refused it.

any ideas on this?

5

Have you setup the mysql server and user access?
https://www.godaddy.com/help/create-mysql-or-ms-sql-databases-36

6

Yes I have set up mysql and user access. Now I have completed all the fields for installation but I receive this error message:

Fatal error: mcrypt_create_iv() [function.mcrypt-create-iv]: Could not gather sufficient random data in D:\Hosting\7772461\html\ojs\lib\pkp\lib\vendor\ircmaxell\password-compat\lib\password.php on line 105

any idea on this?

7

What version of PHP are you running? There is a known bug in some versions of PHP which aligns with this behavior:
https://bugs.php.net/bug.php?id=55169

8

Hi

I am using PHP Version 5.3.6

9

This bug affected version of both PHP 5.3.x and 5.4.x, and the build revision (not included in your version number) would determine if you are affected. Can you try with a more recent version of PHP, perhaps 5.6+? PHP 5.3 has been end-of-lifed for quite some time.

10

Ok I will try that I will migrate my server to Linux and use a higher php version. This will take some time. I will come back here to let you know what happened. Thanks again for the help