Our authors have noticed that you can’t copy/paste all keywords at once in submission form, instead you have to write them one by one and separate by comma or copy/paste one by one or it would be recognized as one keyword.
Which browser are they using? We have found that the copy/paste function only works in Chrome if you right-click very close to the cursor. If they are using Firefox/Edge/Explorer copy/paste doesn’t seem to have problems.
This is probably a characteristic of the tag-it library we’re using for keyword input. You might check their bug tracker to see whether they’re already aware of this issue.
Public Knowledge Project Team
Mainly we are all using Chrome, so that gives an answer