OJS 3.0.2.0 Stuck on spinner after installation

Hello,

I installed OJS 3.0.2.0 through cPanel and Softaculous. When I accessed the homepage, nothing shows (there is the top and bottom bars, and OJS logo), and I went to the login page, logged in successfully, but the page shows only the side bars, an endless spinner, “Loading”, and nothing else. Sometimes the top panel would load correctly, sometimes it won’t, showing a dark blue background and “Loading”.

I can go to Administration and its related pages, but when I went back to Hosted Journals it’s back to the same old spinner. Administration > System Information would sometimes load contents of config.inc.php.

I’m on a shared server and can’t modify PHP settings. Currently running PHP 5.5. Changing permissions don’t work, as well as changing the user in config.inc.php to my main server username and password. Extended PHP Info returns a 404.

Does not seem to be a browser issue as issue is repeated in both Firefox, Chromium, and Safari on iOS.

I am at a loss on what to do. Thanks.

UPDATE: Tried selecting PHP version to 5.6, still no luck.

UPDATE 2: Turning off CDN and minified JavaScript also doesn’t work.

UPDATE 3: Rewriting .htaccess to Disable Strict Standards (as the problem seems to stem from) returns an Internal Server Error error.

UPDATE 4: I removed .htaccess, enabled Error Messages in Debug, which shows me Strict Standards errors. I tried adding php.ini, the error goes away, disabled Error Messages, then reloaded the page. Still endless spinner.

Hi @Jon,

Have you checked your PHP error log for details?

Regards,
Alec Smecher
Public Knowledge Project Team

Hi Jon @Jon and asmecher @asmecher ,
Have you solved this problem? I met the same issue with you, always loading but nothing to show after login, except the Administration on left bar. I installed it on Ubuntu18.04. If you have solution, very appreciated that you could help me with it. Thanks advance!

Hi Jon @Jon and asmecher @asmecher ,
Have any of you solved this problem? I met the same issue with you, always loading but nothing to show after login, except the Administration on left bar. I installed it on Ubuntu18.04. If you have solution, very appreciated that you could help me with it. Thanks advance!

This is the screenshot after login:
ojs-proplem-screenshot

Very appreciate for any advice!