My OJS 2.4.8.5 did not send out any emails. I know this issue when I try to send an email to the Section Editor. I have tried to send it to the other email but still have not been received on the other end.
I have tried to configure the SMTP server in config.inc.php, but it does not resolve the problem. All processes are normal, but there is no email received in Inbox and Spam Folder.
Help please
Hello @slamet16,
Please note that he version of OJS that you’re using is no longer maintained or supported by PKP. I recommend that you upgrade to the newest version of OJS. However, other community members may wish to offer assistance with your question.
You may find the following resources helpful in preparing for and performing the upgrade:
These resources will introduce you to OJS 3 and how it is different from OJS 2:
Setting up a Journal and Editorial Workflow video tutorials in PKP School
You may need to seek professional support to upgrade your installation. This may be able to be acquired from the service provider that hosts or maintains your software, such as the technical support team at your institution or a third-party hosting provider.
Best regards,
Roger
PKP Team