I am running a 2.4.6 instance of OJS and the editor would like to enable Reading Tools. However, when we try running the “Validate URLs for Reading Tools” link (i.e. journalURL/rtadmin/validateUrls) we get a 500 timeout error.
Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator, root@localhost and inform them of the time the error occurred, and anything you might have done that may have caused the error.
More information about this error may be available in the server error log.
Errors in /etc/httpd/logs/error_log:
[Mon Mar 28 11:35:19 2016] [warn] [client 188.8.131.52] (104)Connection reset by peer: mod_fcgid: error reading data from FastCGI server, referer: http://canadianfoodstudies.uwaterloo.ca/index.php/cfs/rtadmin
[Mon Mar 28 11:35:19 2016] [warn] [client 184.108.40.206] (104)Connection reset by peer: mod_fcgid: ap_pass_brigade failed in handle_request_ipc function, referer: http://canadianfoodstudies.uwaterloo.ca/index.php/cfs/rtadmin
[Mon Mar 28 11:35:35 2016] [error] mod_fcgid: process /var/www/journals/cfs/fcgi-bin/php-wrapper(25497) exit(communication error), get signal 11, possible coredump generated
I have tried changing various timeout, memory limit, URL length, etc. values in the following locations to no avail. Any pointers in the right direction would be greatly appreciated!
- max_execution_time = 300
- memory_limit = 256M
- Timeout 3600
- ProxyTimeout 3600
- MaxKeepAliveRequests 1000
- FcgidIdleTimeout 3600
- FcgidBusyTimeout 600
- FcgidIOTimeout 300