However, the reviewers never received any reminder emails. I have also tested to my self (agree to review then never do anything until the due date pass), also not receiving reminders.
Other emails are ok.
How can this automated reminders work, or other setting that I have to adjust?
No, Cron is a standard server-side tool that runs scripts at certain times of day. If your server has cron, you need to tell it to run tools/runScheduledTasks.php. If your server doesn’t have cron, you’ll need to find some other mechanism to run that script regularly (daily).
Regards,
Alec Smecher
Public Knowledge Project Team
You are right. Yes the server has cron jobs tool to define the command.
However according to the server administrator, the command that works in the server that I use is this: